Privacy

Last modified: April 2, 2026

INTRODUCTION

Finueva Inc and our affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

How we collect, use, disclose, and protect the personal information of our customers and App users ("you").
Describes the types of information we may collect from you or that you may provide when you use the application Heylomeet (our "App").
Describes who can see, share or process your data while using the App.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.

This policy applies to information we collect, use, or disclose about you:

On this App.
When you interact with our advertising and applications on third-party Apps and services if those applications or advertising include links to this policy.

The App may include links to third-party Apps, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party App or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party Apps, and we encourage you to read the privacy policy of every App you visit.

This policy DOES NOT apply to information that:

We collect offline or through any other means, including on any other Company or third-party App (including our affiliates and subsidiaries).
You provide to or is collected by any third party (including our affiliates and subsidiaries), through any application or content (including advertising) that may link to or be accessible from or on the App.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our App. By accessing or using this App, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.

INFORMATION WE COLLECT ABOUT YOU

We collect and use several types of information from and about you, including:

Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, billing and account information, login credentials and any other identifier we may use to contact you ("personal information").

We provide an opportunity for any user to unsubscribe from our promotional content or opt-out of contact for marketing purposes on an ongoing basis by or e-mailing to privacy@heylomeet.com.

Account information, namely information associated with an account that licenses the App product and services, which may include personal information. This may include any communications you have with us.
Business-related information, namely information that related to your business duties, including:
- title;
- duties;
- business address;
- business email address; and
- business telephone number.
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific App feature.
Settings information, namely information associated with the preferences and settings on your account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information.
Registration information, meaning information provided when registering for a meeting, webinar, video call room, or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
Device information, meaning information about the computers, phones, and other devices used when interacting with the App products and services, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our App, and usage details.
Non-personal details about your App interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our App (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
Content and Context obtained from usage of the App. Content generated in meetings, webinars, messages or through other App products and services to which customer has subscribed (“User Generated Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, responses to account owner / host-sponsored post-meeting or webinar feedback requests, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. User Generated Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on the App’s products and services. As referenced below, our employees do not access or use User Generated Content without the authorization of the hosting account owner, or as required for legal, safety, security or support purposes.
Usage information. Information about how people and their devices interact with the App’s products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help us to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with our websites, including what pages are accessed, interaction with website features including our website’s virtual chat feature, and whether or not the person signed up for the App’s product or service. Some usage data collection is optional and may be controlled by your settings.

HOW WE COLLECT INFORMATION ABOUT YOU

We use different methods to collect your information, including through:

Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
Automated technologies or interactions, as you navigate through our App. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect directly from you on or through our App may include:

Information that you provide by filling in forms on our App. This includes information provided at the time of registering to use our App, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our App.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our App and of the fulfillment of your orders. You may be required to provide financial information.

Mobile Permissions and Sign-In Disclosures

For users of our mobile applications, the following additional disclosures apply:

Camera access. We request access to your camera only when you choose to start, join, preview, or participate in a video meeting or other feature that requires live video. We do not use the camera to collect information in the background when you are not actively using a video feature.
Microphone access. We request access to your microphone only when you choose to start, join, preview, or participate in a meeting, call, recording, or other feature that requires live audio. We do not use the microphone to collect information in the background when you are not actively using an audio feature.
Push notifications. If you enable notifications on your device, we may send meeting invitations, reminders, call alerts, account notices, and other service-related notifications. You can control notification permissions through your device settings.
Google Sign-In. If you choose to sign in with Google, we receive account information from Google that is necessary to authenticate you and help you access the App, which may include your name, email address, profile image, account identifier, and authentication tokens. Google processes this information under Google's own terms and privacy policies.
Meeting recordings. Certain meetings, webinars, or calls may be recorded by the host or account owner, or saved by the user through available recording features. When recording is enabled, participants may receive a visual or other notice and may choose to leave the session if they do not wish to be recorded.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our App, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our App, including traffic data, location data, logs, and other communication data and the resources that you access and use on the App.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may also use these technologies to collect information about your online activities over time and across third-party Apps or other online services (behavioral tracking).

The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our App and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our App according to your individual interests.
Speed up your searches.
Recognize you when you return to our App.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our App. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our App.
Flash Cookies. Certain features of our App may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our App. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our App and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related App statistics (for example, recording the popularity of certain App content and verifying system and server integrity).

Third Party Use of Cookies and Other Tracking Technologies.

Some content or applications on the App, including advertisements, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies [alone or in conjunction with web beacons or other tracking technologies] to collect information about you when you use our App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Apps and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. In addition to helping advertisers reach the right people for their products and services, behavioural advertising helps support our App so that you can enjoy free content.

COOKIE POLICY AND TRACKING TECHNOLOGIES

This section explains how we use cookies, local storage, and similar technologies as part of our privacy practices when you use our App and related services.

What are Cookies and Local Storage?

Cookies are small data files placed on your computer or mobile device when you visit a website or application. They are widely used to make websites and applications work efficiently, improve the user experience, and provide reporting information.

Local storage is a browser-based technology that allows the App to store information directly on your device. It is similar to cookies in that it can remember your preferences and settings, but it can store larger amounts of data and is not automatically transmitted to our servers with every request.

How We Use Cookies and Local Storage

We use cookies and local storage only for specific and limited purposes related to the operation, security, functionality, and improvement of our App. These purposes may include the following:

Essential and strictly necessary purposes. We use secure cookies to maintain authentication and session state so that you can log in and access your account securely. Without these technologies, certain parts of the App may not function.
Functionality and preference purposes. We use cookies and local storage to remember your preferences and settings, such as theme, layout, local application state, and whether you have dismissed persistent notices or banners.
Notification and device purposes. We may store information needed to support push notifications, installation state for progressive web app features, and related device-side preferences.
Analytics and performance purposes. We may use cookies and similar technologies, including third-party analytics tools such as PostHog and Firebase or Google Analytics, to understand how users interact with the App, measure performance, identify errors, and improve the stability and usability of our services.
Third-party feature purposes. Some integrated third-party services, including conferencing or embedded features, may use their own cookies or local storage when you interact with those services. Those third parties process information under their own terms and privacy policies.

Your Choices Regarding Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, or alert you when cookies are being used. You can also clear local storage through your browser settings. If you disable or refuse cookies or clear local storage, some parts of the App may become inaccessible or may not function properly, including login and saved preferences.

Where third-party analytics or tracking tools are used, you may also be able to opt out through the privacy controls or browser tools made available by those providers.

Changes to Our Cookie Practices

We may update our use of cookies and similar technologies from time to time to reflect changes in our services, legal requirements, or operational needs. Any material changes will be reflected in this Privacy Policy.

HOW WE USE YOUR INFORMATION

Our employees do not access or use User Generated Content including meeting, webinar, messaging, or email content (specifically, audio, video, files, in-meeting whiteboards, messaging, or email contents), or any content generated or shared as part of other collaborative features (such as out-of-meeting whiteboards), unless authorized by the account owner hosting the App product or service where the User Generated Content was generated, or as required for legal, safety, security or support purposes. Our App does not use any of your audio, video, chat, screen sharing, attachments or other communications-like User Generated Content (such as poll results, whiteboard and reactions) to train the App or its third-party artificial intelligence models.

We use information that we collect about you or that you provide to us, including any personal information:

To present our App and its contents to you.
To provide products and services to account owners, their licensed end users, and those they invite to join meetings and webinars hosted on their accounts, including to customize App products and services and recommendations for accounts of their users. The App also uses personal data to determine what products and services may be available in your location, and uses personal data, including contact information, to route invitations, or messages, to recipients when users send or receive invitations, or messages, using the App’s products and services. This may also include using personal data for customer support, which may include accessing audio, video, files, messages, and other content or context, including information you provide through the App’s website’s virtual chat feature, at the direction of the account owner or their users. We also use personal data to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, and related administration.
To provide you with information, products, or services that you request from us.
To authenticate you, maintain your account session, and support sign-in methods that you choose to use, including Google Sign-In.
To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To send meeting invitations, reminders, call alerts, push notifications, and other service-related communications where permitted by law and enabled in your settings.
To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
To notify you about changes to our App or any products or services we offer or provide though it.
To improve our App, products or services, marketing, or customer relationships and experiences.
To allow you to participate in interactive features, social media, or similar features on our App.
To conduct product research and development.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please e-mail us at privacy@heylomeet.com . For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Finueva Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Finueva Inc. about our customers and users is among the assets transferred.
To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with App improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Finueva Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

VISIBILITY

When using the App and its related products and services, other people and organizations, including third-parties outside of the meeting may be able to see, share or process information that you share.

Account Owners:

An account owner is the organization or individual that signs up for an account on the App. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their license with us, the account owner can authorize additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account and unlicensed participants) to meetings or webinars hosted on their account. The App gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the users they designate can access personal data for participants who join meetings and webinars on their account or send messages to users on their account. Account owners may also be able to determine what information the App and others can access and use. Specifically, account owners may have access to:

Account Usage: Information about how users and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether their users viewed or downloaded a recording, how long participants participated in their meetings, the time a message was sent, information about integrations, and other usage information and feedback metrics.
Participant Lists
Registration information: Information provided during registration for any type of meeting hosted on the App.
Chat logs
In-meeting content that has been shared on the App
Recordings and transcripts

Meeting Hosts, Participants and Invitees:

Meeting hosts, participants, and invitees may be able to see your email, display name, profile picture, and presence status, including in meetings. Meeting hosts, participants, and invitees may also see, record, save, and share meeting content, audio transcripts, messages sent to Everyone, messages sent to meeting group chats (where enabled, and whether sent in Team Chat or in-meeting), or messages sent to them directly, and files, whiteboards or other information shared with them (including during a meeting, or through a dedicated meeting group chat). Meeting hosts may also share meeting assets on chat, depending on their account owner’s settings. Meeting hosts may also be able to see responses to Q&A and polls generated during the meeting.

Integrations:

Account owners can choose to add our own developed apps and third-party apps to their account, and they can also control whether their users can add and use specific apps created by us and third-party apps, including in meetings, webinars, and chats hosted on their account. Account owners can also choose to integrate other content from third-party services – such as third-party email communications, calendar entries, files and other information with apps and services that they use. Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations, including our own developed apps, approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app. Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting. Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not ours.

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with App improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.

You are welcome to contact us to obtain further information about Company policies regarding service providers outside of Canada. See Contact Information and Challenging Compliance.

If you are located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, we will comply with applicable legal requirements regarding the provision of appropriate safeguards for the transfer of personal information to recipients in countries that are not deemed to provide an adequate level of data protection. These safeguards may include entering into the EU or UK-approved Standard Contractual Clauses with data recipients, as applicable. You may request a copy of these safeguards by contacting us as described in the “Contacting Us” section of this Policy. Finueva Inc participates in the EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. Data Privacy Framework, and Swiss-U.S. Data Privacy Framework (collectively, the “Data Privacy Framework”) developed by the U.S. Department of Commerce and the European Commission, the UK Information Commissioner’s Office and Swiss Federal Data Protection and Information Commissioner, respectively, regarding the transfer of personal information from the EEA, United Kingdom, and Switzerland to the United States. Please see our Schedule on Data Privacy Framework Compliance for further information.

By submitting your personal information or engaging with the App, you consent to this transfer, storage, or processing.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's App. If you disable or refuse cookies, please note that some parts of this App may not be accessible or may not function properly. For more information about tracking technologies, see Information We Collect Through Cookies and Other Automatic Data Collection Technologies.
Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing us at privacy@heylomeet.com.
Promotional Offers from the Company. If you have opted in to receive certain emails from us but no longer wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to privacy@heylomeet.com . This opt-out does not apply to information provided to the Company as part of a product purchase, warranty registration, product service experience, or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of several third party ad servers' and networks' cookies simultaneously by using online opt-out tools. You can also access these Apps to learn more about online behavioural advertising and how to stop Apps from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. Any payment transactions and financial information will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the App.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

CHILDREN UNDER THE AGE OF 18

Our App is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the App. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this App or on or through any of its features or register on the App, make any purchases through the App, use any of the interactive or public comment features of this App, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@heylomeet.com.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

You can review and change your personal information by logging into the App and visiting your account profile page.

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at privacy@heylomeet.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@heylomeet.com . Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you via email.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our App and this privacy policy to check for any changes.

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at privacy@heylomeet.com

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact us using the contact information listed above.

Schedule: Data Privacy Framework Compliance

Finueva Inc (“the Company”) is committed to safeguarding personal information and adheres to applicable privacy requirements. The Company participates in the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the “Data Privacy Framework” or “DPF”), which are overseen by the U.S. Department of Commerce.

Finueva Inc complies with the DPF Principles for all personal data received from the European Union, the United Kingdom, and Switzerland in reliance on the DPF. Where this Schedule conflicts with the DPF Principles, the DPF Principles prevail.

Definitions

For purposes of this Schedule:

“Client” refers to any business entity—such as a financial institution or advisory firm—that uses Finueva Inc's products or services.
“Consumer” means an individual located in the EU, United Kingdom, or Switzerland, excluding individuals acting within the scope of an employment relationship with Finueva Inc.
“Controller” means any organization or individual determining why and how personal data is processed.
“DPF Principles” refers to the core and supplemental principles of the Data Privacy Framework.
“Employee” includes current, former, or prospective employees, interns, and contractors of Finueva Inc located in the EU, United Kingdom, or Switzerland, and any related individuals whose data is processed in the employment context.
“EU” includes the European Union as well as Iceland, Liechtenstein, and Norway.
“Personal Data” means any information, including Sensitive Data, about an identified or identifiable person, received by Finueva Inc in the U.S. from the EU, United Kingdom, or Switzerland, and stored in any medium.
“Processor” means any entity processing Personal Data on behalf of a Controller.
“Sensitive Data” includes information revealing health conditions, racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership, sexual life or orientation, social security measures, criminal allegations or proceedings, or related administrative or judicial outcomes.

Types of Personal Data Collected

Finueva Inc may act either as a Controller or a Processor depending on the context.

When Acting as a Controller

As a Controller, Finueva Inc collects Personal Data directly from Consumers, including:

Contact information: such as name, email address, phone number, and country of residence.
Automatically collected information: such as IP addresses, device identifiers, browser details, operating system, language settings, referring URLs, actions taken on Company Apps, and timestamps of visits.
Submitted content: including information provided through contact forms or other submissions.

The Company also collects contact information about representatives of Clients located in the EU, United Kingdom, or Switzerland for the purpose of managing business relationships and fulfilling contractual obligations.

Additional disclosures may be provided at the time of data collection for specific activities.

When Acting as a Processor

As a Processor, Finueva Inc receives Personal Data about Clients’ Consumers—including names, email addresses, and financial account data—when such information is provided by Clients for the delivery of the Company’s products or services.

Compliance with DPF Principles

Finueva Inc follows the DPF Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity, Access, and Recourse/Enforcement.

1. Notice

The Company provides clear information regarding:

The categories of Personal Data it collects
How and why the data is used
The types of third parties to which Personal Data may be disclosed
Consumer rights and choices
How to contact the Company about privacy matters

Where Finueva Inc acts as a Processor, Clients are responsible for providing appropriate notice and obtaining any required consent from their Consumers.

2. Choice

When collecting data directly, Finueva Inc generally offers Consumers the ability to:

Opt out of disclosures to third-party Controllers, and
Decline the use of their Personal Data for materially different purposes than originally stated or subsequently authorized.

If no such option is provided, the Company will only use Personal Data for purposes consistent with the original collection.

Clients are responsible for managing choices for Consumers whose data Finueva Inc processes on their behalf.

The Company may share Personal Data without offering an opt-out:

With affiliates and subsidiaries
With contracted Processors acting on the Company’s instructions
As required by law or legal process
In response to valid requests from government authorities (e.g., for national security)
In connection with corporate transactions such as mergers, sales, reorganizations, or audits

3. Accountability for Onward Transfer

Transfers to Third-Party Controllers

Finueva Inc:

Provides Consumers with opt-out rights where required
Requires third-party Controllers to process data only for specified purposes consistent with the Consumer’s consent
Ensures such Controllers commit to DPF-level protections
Requires notice if a third party can no longer meet these obligations

Transfers to Third-Party Processors

Finueva Inc:

Uses written contracts with all Processors
Limits processing to specified purposes
Ensures Processors provide DPF-equivalent protection
Monitors compliance through reasonable measures
Requires notice if obligations cannot be met
Takes steps to stop or remediate unauthorized processing
Provides contract details to the Department of Commerce upon request

The Company remains responsible for its Processors’ actions unless it proves it was not responsible for the event causing harm.

4. Security

Finueva Inc implements appropriate technical and organizational safeguards to protect Personal Data against loss, misuse, unauthorized access, disclosure, alteration, or destruction, considering the nature of the data and associated risks.

5. Data Integrity and Purpose Limitation

The Company:

Limits processing to relevant data necessary for the intended purpose
Avoids using data in ways inconsistent with the original or authorized purposes
Takes reasonable steps to ensure data is reliable, accurate, complete, and current
Relies on Consumers and Clients to assist in keeping data up-to-date

Personal Data is retained only as long as needed for purposes compatible with the original collection, subject to legal requirements.

6. Access

Where acting as a Controller, Finueva Inc provides Consumers with reasonable access to their Personal Data and a means to request correction, amendment, or deletion where appropriate.

Access may be limited where:

The burden or cost is disproportionate to the privacy risk, or
Providing access would infringe the rights of others

Consumers may request access by contacting the Company.

Where data is processed as a Processor, Consumers must direct access requests to the relevant Client. The Company will assist where the Consumer cannot reach the Client.

7. Recourse, Enforcement, and Liability

Finueva Inc maintains mechanisms to ensure DPF compliance, including an annual self-assessment of its practices.

Consumers may submit complaints regarding the Company’s handling of their Personal Data. The Company will investigate and address any issues.

If an issue cannot be resolved internally, the Company works with JAMS under the JAMS Data Privacy Framework Program. If mediation fails, Consumers may refer the matter to the U.S. Federal Trade Commission, and in certain situations, binding arbitration may be available.

For employment-related data, Finueva Inc cooperates with relevant EU/UK/Swiss data protection authorities for unresolved complaints.

Schedule: California Consumer Privacy Statement

Last Updated: December 1, 2025

This California Consumer Privacy Statement (“Statement”) supplements the main Privacy Policy of Finueva Inc. It applies exclusively to individuals residing in California and explains our practices regarding the collection, use, and disclosure of personal information in both online and offline contexts.

This Statement does not cover:

Information relating to Finueva Inc employees or applicants,
Personal information collected, processed, or disclosed under the Gramm-Leach-Bliley Act (GLBA), its implementing rules, or the California Financial Information Privacy Act.

Terms defined under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and associated regulations (collectively, the “CCPA/CPRA”) carry the same meaning in this Statement.

1. Personal Information We Collect and How We Use It

During the 12 months preceding the effective date of this Statement, Finueva Inc may have collected the following categories of personal information:

Identifiers

Examples include your name, unique identifiers (device IDs, cookies, pixel tags, mobile ad IDs, pseudonyms, customer numbers), telephone number, IP address, and similar identifiers.

Additional Data Covered by Cal. Civ. Code § 1798.80(e)

Examples include signature, Social Security number, education details, and medical information. Used only for recruitment and career-related purposes at Finueva Inc.

Protected Classification Characteristics

Such as age, sex, gender identity or expression, marital status, disability, citizenship, military status, race, national origin, and similar categories defined under state or federal law. Used solely for managing career opportunities at Finueva Inc.

Online Activity Information

Information about your interactions with Finueva Inc Apps, applications, and digital content.

Employment-Related Information

Résumés, professional background, educational and certification details, employment history, compensation history, emergency contacts, and background screening information (including criminal records). Used for recruitment, internal administration, and managing relationships with partners, vendors, and business contacts.

Education Information

Education records that are not publicly available and are protected under the Family Educational Rights and Privacy Act (FERPA). Used only for evaluating career opportunities with Finueva Inc.

Inferences

Profiles developed from any of the above data that reflect your preferences, aptitudes, or behavior. Used only in relation to career opportunities at Finueva Inc.

Use of Personal Information

We may use the above categories of personal information—as described in our Privacy Policy—for the business purposes recognized under the CCPA/CPRA, including:

Delivering and supporting services (e.g., account servicing, customer support, transaction processing, payment handling, analytics, storage)
Providing marketing or advertising that does not involve cross-context behavioral advertising
Auditing ad impressions and related performance metrics
Short-term, non-personalized use during your interactions with us
Maintaining security and integrity
Debugging and error resolution
Internal research and development
Ensuring the quality, safety, and functionality of our products and services
Managing hiring and employment-related workflows
Managing relationships with partners, vendors, and corporate clients

We do not use sensitive personal information to infer characteristics about consumers.

If we handle deidentified data, we commit to maintaining it in deidentified form and will not attempt to reidentify it except where permitted by law.

2. Retention of Personal Information

Personal information is retained in accordance with the Data Retention section of Finueva Inc’s Privacy Policy.

3. Sources of Personal Information

Over the past 12 months, Finueva Inc may have obtained personal information from the following sources:

Directly from you
From your devices when you access or use our services
From our corporate affiliates or subsidiaries
From service providers acting on our behalf

4. Disclosure of Personal Information

Over the 12-month period preceding the effective date of this Statement, we may have disclosed personal information to the categories of third parties listed below for business purposes.

Categories of Personal Information Disclosed

Identifiers
Online Activity Information

Third-Party Recipients

Our affiliates and subsidiaries
Service providers acting on our behalf
Data analytics providers

Additionally, we may have disclosed personal information to:

Government agencies
Professional advisors (e.g., law firms, auditors)

Sale or Sharing of Personal Information

Finueva Inc does not sell personal information and does not share personal information for cross-context behavioral advertising. We have not sold or shared such information in the past 12 months.

5. California Privacy Rights

California residents have the following rights under the CCPA/CPRA:

Right to Access

You may request, up to twice per 12-month period, a report detailing the personal information we have collected, used, or disclosed.

Right to Correct

You may request that we correct inaccurate personal information we hold about you.

Right to Delete

You may request that we delete personal information we have collected from you, subject to certain legal exceptions.

How to Submit a Request

To submit an access, correction, or deletion request, you may contact us at:

Email: privacy@heylomeet.com
Authorized Agents: Requests submitted through an authorized agent may also be made using the above contact method.

For general questions about our privacy practices, please refer to the “Contact Us” section of our Privacy Policy.

Verifying Your Identity

Before granting access or responding to your request, Finueva Inc will take steps to verify your identity.

Verification may include:

Logging into your existing account (where applicable)
Providing certain identifying details (e.g., name, email, date of contact)
Signing a declaration under penalty of perjury if requesting specific pieces of personal information without an account

If using an authorized agent, we may require:

Written authorization from you, and
Direct identity verification by you.

Non-Discrimination

Exercising your rights under the CCPA/CPRA will not result in discriminatory treatment by Finueva Inc. Where allowed by law, we may charge a reasonable fee to respond to your request. Alternative formats of this Statement are available upon request.